Solidigm Privacy Policy
- Legal
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Updated: September 2024
About this Policy
This General Privacy Policy Notice (“Privacy Policy”) provides details on how Solidigm, located at 10951 White Rock Road, Rancho Cordova, CA 95670 (“Solidigm,” or “we”), when a data controller, may collect, process, and use your Personal Information. For purposes of this Privacy Policy, Solidigm uses the terms interchangeably.
For purposes of this Privacy Policy, “Personal Information” or “PI” means any information that identifies, relates to, or could reasonably be linked to an identifiable nature person. This Privacy Policy applies to PI collected by Solidigm, that you share with Solidigm, or collected through our website, other applications (including mobile applications), and other digital interactions we may have with you (collectively referred to as “Solidigm Services”).
This Privacy Policy updates Solidigm’s prior privacy policy to reflect changes that Solidigm made in 2023 since our last Privacy Policy dated October of 2022.
Additional Solidigm Privacy Notices and Supplements
If you are a candidate for employment with Solidigm, see the Solidigm Worldwide Candidate Privacy Policy in our recruiting solution, SmartRecruiters, to learn how your recruitment information is processed.
If you are a member of Solidigm’s staff (employee or contractor) or leadership, see the Solidigm Worldwide Personnel Privacy Policy on Solidigm’s intranet site to learn how your personnel information is processed.
Categories of Information Collected by Solidigm
Solidigm may collect PI as part of its business operations, to offer and provide products and services, to respond to requests and offer customer support, to fulfill legal and contractual obligations and to create and build its products. Also, you may provide PI to Solidigm, such as when you order a Solidigm product, contact customer support, or register for an event or publication. Solidigm also collects information through your interactions with any Solidigm Services and our website. We also may collect PI from third parties.
· Information You Provide to Solidigm Voluntarily. When you subscribe to a Solidigm newsletter, create an account with Solidigm, sign up for notifications of product changes, seek warranty support, make a purchase or request information or technical support from Solidigm, Solidigm may ask you for information such as contact, billing, shipping and communication information, and account ID or credentials, in order to fulfill your request. If you download Solidigm Synergy™ on your device, Solidigm will collect information about your device but will not associate the device information with you.
Solidigm may also, from time to time, engage in research, analysis, historical and scientific studies, either alone or with partners, or marketing and communications activities. As part of such efforts, Solidigm may invite individuals to participate. If an individual agrees to participate, Solidigm will tell the individual the purpose of our Processing activities and obtain the individual’s consent prior to their participation. When Solidigm receives PI from a third party for the purpose of such research, we undertake processes to validate that the PI has been collected in a responsible and lawful manner.
If you submit any PI about other people to us or to our service providers, you are responsible for making sure that you have the authority to do so and to allow us to use their PI in accordance with this Privacy Policy.
· Device and Product/Service Operations. If you download and use certain Solidigm Services, like software or an app, Solidigm may track and collect usage data, such as when the software or app accesses our servers, what information and files have been downloaded through the use of the software or app, and how you interact with the software or app during use. Solidigm may collect this information to understand how you interact with Solidigm Services and provide you with the best customer experience. We may also use this information for security purposes. We may associate the information we collect from more than one device that you use with other information that we have collected about you or your other devices.
In addition, computing devices used by Solidigm may include embedded technology, such as processing chips, which collect information about how the device is operating. This information may include:
o Type and version of operating system, hardware version, device settings, software types, battery and signal strength, screen resolution, device manufacturer and model, language, and Internet browser type and version. The name and version of any Solidigm Services on the computing device you are using may also be collected.
o Geographic locations, such as through GPS, Bluetooth, or Wi-Fi signals.
o Connection information, such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
Access to this information by other applications and transmission of this information from a device to Solidigm or other service providers may be controlled by the operating system or other software running on the device.
In some instances, Solidigm technology is used within a product or device that may collect PI, which is not shared with Solidigm. This information may be collected by the manufacturer of the product or device, and you will need to read the privacy notice, privacy policy, or related terms published by that manufacturer to understand how they collect and use your information.
Solidigm Services may also collect geographic location information, such as location inferred from your IP address or GPS, and information about how you engage with and use Solidigm Services; for example, where you have chosen to activate location enabled services on the device with which you access these services.
If Solidigm Services use more sensitive categories of your PI, Solidigm will honor the preferences you set in accompanying menus and settings.
· Information From Third Parties. Solidigm obtains information through partners, vendors, suppliers and other third parties. The third parties from whom we obtain information are typically corporate enterprises and may be located in any of the locations in which we do business. These enterprises largely fall into the following categories: product distribution companies, third party support services providers, advertising and marketing companies, data set and information vendors, public database providers, business partners, providers of products or services, vendors at events or trade shows, research partners, enterprises that deploy Solidigm Services or third-party offerings that include Solidigm Services. We take reasonable steps to confirm that these parties are legally permitted to disclose your PI to Solidigm. We, also, might obtain information through a partner, or co-create datasets with a partner, as part of our business operations. This category of data is used for work such as improving algorithms and data models, product testing and improvement, enhancing existing products and developing new capabilities and features. In some cases, Solidigm may combine PI about individuals that we receive from multiple sources, including directly collected from you or through your use of Solidigm Services.
· Information From Solidigm’s Website & Services. Solidigm may collect, process, and use the following three types of PI:
· Information You Provide Solidigm: Solidigm, through its business partners and services suppliers, collects PI you directly provide to Solidigm or any of its Affiliates. For example, Solidigm’s business partner collects PI when interacting with you as a customer seeking support, Solidigm’s recruiting services provider collects PI when you indicate an interest in an open position, and Solidigm’s news service collects PI when you enter it into the new request form. The types of PI you provide Solidigm may include your name, email address, mailing address, and phone number, or any other information you might provide.
· Information Solidigm Automatically Collects: When you access or use the website services, Solidigm may automatically collect certain PI from you, which includes:
o Log Data: As with most Web sites, Solidigm gathers certain PI automatically and stores it in log files (“Log Data”). Log Data may include internet protocol addresses, an applicable username, browser type, device identifier, geolocation data, identity of Internet service provider, referring/exit pages, identity of operating system, date/time stamp, clickstream data, and other usage data. Solidigm may combine Log Data with other PI it collects about you. In so doing, Solidigm may use Log Data to monitor use of Solidigm Web sites and services, for security purposes, or for technical administration.
o Device Information: Solidigm may collect PI about the specific device you utilize to access or use the website services, including information identifying your hardware model, operating system and version, unique device identifiers, or mobile network information.
o Location: Solidigm Services may also collect geographic location information, such as location inferred from your IP address or your language choice GPS, to improve your website experience. You may choose whether to allow or deny uses or sharing of your device’s location by changing your device settings, but if you choose to deny such uses or sharing, we may not be able to provide you with certain personalized Solidigm Services and content.
· Information Collected by Trackers: Solidigm may use data collection tools (here called “cookies” and includes sessions, or similar technologies). You can adjust your cookie choices by clicking “Cookie Settings” on the footer of the Solidigm website.
o Functionality: third party cookies are used to support the functionality of our website and enable our users to interact with our services and webpages. Examples include Amazon, pr.co, SmartRecruiters, and TrustArc when users interact with services supported by these services.
o Essential cookies: Solidigm uses first party cookies that are essential for the operation of the website.
o Analytics cookies: Solidigm uses Adobe Analytics to gather website traffic information to allow Solidigm to improve our website services and support the functionality of our website services.
o Solidigm uses Google Analytics services in limited geographies. These website tools gather website traffic information, and the services provide analytics in an aggregated format to Solidigm. You can use your website browser services provider to prevent these services from collecting your user activity on Solidigm’s website. See https://tools.google.com/dlpage/gaoptout/.
· Children’s Privacy. Solidigm does not knowingly collect or solicit PI from children under age 18 without verifiable parental consent. If Solidigm becomes aware that a user of the website services under age 18 has submitted PI to Solidigm without verifiable parental consent, Solidigm will permanently delete that PI. Please email us at DSRequests@Solidigm.com if you become aware that a child for whom you are the parent or guardian has provided Solidigm with any PI without your consent.
Your Choices and Rights Concerning Your PI. In addition to the rights you might exercise with Solidigm (see below), Solidigm’s business partners or third-party services providers may collect your PI through their online tools or through other means. To determine if you have any rights with regard to those business partners or third-party services providers, contact them directly.
o For website analytics services providers: You can use your website browser services provider to prevent these services from collecting your user activity on Solidigm’s website.
o For employment application service provider information, see SmartRecruiters Candidate Privacy Policy at https://www.smartrecruiters.com/legal/candidate-privacy-policy/.
o For newsroom delivery service provider information, see PR.CO’s privacy policy at https://www.pr.co/privacy-policy.
o For your participation in the community, see Khoros’ privacy policy at https://khoros.com/privacy.
Purposes for Collection and Use of Personal Information
Solidigm may collect and use PI for the general purposes of legal, business, or marketing purposes, for the provision of the website services, for other legitimate business purposes, including those associated with the growth, maintenance, and management of our business. These “Processing Purposes” include our internal operations and administration, communicating with you and fulfilling your requests for Solidigm Services, for advertising and marketing, to monitor and maintain functionality and security of Solidigm Services and to improve, develop, enhance, and otherwise provide Solidigm Services. Specific examples include:
· To Communicate. Solidigm may use your PI to send messages; to set up an account with Solidigm, process orders, respond to requests for information about our products, ship products and process payments; to respond to customer service requests; to provide alerts and notifications, such as security updates, product updates, changes in our policies, or about subscriptions that are ending; and to inform you about products, services, and events, send marketing or informational materials like newsletters or white papers, and otherwise perform marketing activities. We may also occasionally conduct surveys or do focused research or studies, which may require you to voluntarily share PI in order to participate. These activities typically may have additional information about the specific use of your PI, and to which you may be asked to acknowledge.
· For Business Operations. We use PI to operate our business; for example, to perform accounting, auditing, billing, reconciliation, and collection activities. Other business purposes that depend on use of your PI may include crime or fraud monitoring and prevention, protecting our legal rights, and performing contractual obligations.
· For Complying with Laws. We may use PI to comply with applicable laws and regulations, including complying with requirements and cooperating with the legal process, including government sanctions screening, procurement regulations, privacy laws, government investigations, corporate oversight, and seeking legal counsel and other professional consultations.
· For Technology and Security. We may use PI to maintain Solidigm’s information technology and security policies and protocols, including verifying your identity and providing support, protecting data, monitoring for cyber threats, and other information security purposes.
· To Direct You to Solidigm-related Requests: Solidigm will direct you to our business partners that provide support services and product procurement and distribution. Solidigm will also direct you to our services providers that support our operations, such as our online employment application services provider.
· For Functionality, Development, and Improvement of Solidigm Services. We may use PI to provide, offer, personalize, and improve Solidigm Services. Some PI, like your IP address, may be used to communicate with your device to provide network connectivity, measure usage levels of Solidigm Services, diagnose server problems, and provide security features. Other business purposes that depend on use of your PI may include data analysis related to testing, modifying, improving, or developing new products, services, and technologies, and to identify trends. If you are using location enabled Solidigm Services, Solidigm may collect the physical location of a connected device using satellite, telecommunications tower, and Wi-Fi signals to provide you with personalized location based Solidigm Services and content.
· For Product Updates and Reporting. Solidigm Services may use PI to provide software updates and reports, and to check that Solidigm Services are working properly. Update functions may automatically check your system to see whether files need to be refreshed, updated, or modernized, in order to provide you with up-to-date security, versions, features, options and controls, associated with your systems or devices. We may also rely on PI to analyze performance and improve and maintain Solidigm Services.
· For Advertising and Marketing. When Solidigm collects your PI for marketing and communications purposes, we will process the PI for activities related to our marketing and communications efforts. For example, we may use your device’s physical location, combined with information about what advertisements you viewed and other information we collect, to enable us to provide personalized content and to study the effectiveness of advertising and marketing campaigns. You may choose whether to allow or deny uses or sharing of your device’s location by changing your device settings, but if you choose to deny such uses or sharing, we may not be able to provide you with certain personalized Solidigm Services and content.
· Other. We may use your PI for all other legitimate purposes reasonably required for Solidigm’s operations and/or any Solidigm corporate changes (e.g. merger, acquisition, change in control, asset transfer, or any transfer or assignment of PI).
Notice to California Residents
California residents may exercise their rights noted above by completing the online form available by CLICKING HERE, by emailing DSRequests@Solidigm.com, or by calling the toll-free number at 1-888-209-0378. In addition to the information above, this section describes Solidigm’s practices regarding the PI we collected about California residents in the last 12 months, the sources of that information, our business or commercial purposes for collecting that information, and the third parties with whom we shared that information. Solidigm does not “sell” or “share” your PI.
Categories of PI (described in more detail above)
Recipients to whom PI is disclosed for a business purpose
Information You Provide to Solidigm Voluntarily: Contact information, communication information, and account ID or credentials, and responses to question.
Our affiliates and subsidiaries, our services providers, third parties when required by law or to comply with valid legal process, third parties to enforce our rights or protect our rights, third parties in connection with or during negotiations of any corporate transaction, any third party with your consent or at your direction, or as we believe to be necessary and appropriate.
Device and Product/Service Operations: technology usage data and processor and device information.
Our affiliates and subsidiaries, our services providers, third parties when required by law or to comply with valid legal process, third parties to enforce our rights or protect our rights, third parties in connection with or during negotiations of any corporate transaction, any third party with your consent or at your direction, or as we believe to be necessary and appropriate.
Information From Third Parties: contact information, activity participation information, and research.
Our affiliates and subsidiaries, our services providers, third parties when required by law or to comply with valid legal process, third parties to enforce our rights or protect our rights, third parties in connection with or during negotiations of any corporate transaction, any third party with your consent or at your direction, or as we believe to be necessary and appropriate.
Information From Solidigm’s Website & Services
Information You Provide Solidigm
Information Solidigm Automatically Collects
Information Collected by Trackers
Our affiliates and subsidiaries, our services providers, third parties when required by law or to comply with valid legal process, third parties to enforce our rights or protect our rights, third parties in connection with or during negotiations of any corporate transaction, any third party with your consent or at your direction, or as we believe to be necessary and appropriate.
Legal Basis for Our Use
Certain geographic areas of the world require notification of our legal basis for collecting and using PI, including for example the European Economic Area and South Korea.
The following explains our legal basis we include references to the Global Data Protection Regulation (“EU GDPR”) and the UK’s adoption of EU GDPR as well as the adoption by other EEA member states (collectively “GDPR”).
To Communicate and To Direct You to Solidigm-Related Requests:
Contract: to provide products and services, including support, and related information if you or your business is a customer or vendor of Solidigm or if you sign up to receive information or attend an event (Article 6(1)(b) GDPR).
Legitimate Interest: to gather and provide information if you or your business is a customer or potential customer or vendor, including responding to your inquiries (Article 6(1)(f) GDPR).
Consent: on occasion and as needed, to provide and collect your information (Article 6(1)(a) GDPR and Article 13(1)).
For Business Operations, For Functionality, Development, and Improvement of Solidigm Services, and For Product Updates and Reporting:
Contract: to provide record, bill for, and receive payment for products and services and other administrative business activities (Article 6(1)(b) GDPR).
Legitimate Interest: to gather and provide information if you or your business is a customer or vendor of Solidigm or a potential customer or vendor, including providing changes and improvements to you, analyze performance, enhancing our products and services, responding to your inquiries, and to carry out regulatory and contractual compliance activities, improving products and services (Article 6(1)(f) GDRP).
For Complying with Laws:
Legal Obligation: to conduct investigations including at the request of a legal authority or as required by a regulatory compliance obligation (Article 6(1)(c) GDPR).
Legitimate Interest: to conduct monitoring in support of corporate oversight and seeking expert advice (Article 6(1)(f) GDPR).
For Technology and Security:
Legal Obligation: to conduct investigations including at the request of a legal authority or as required by a regulatory compliance obligation (Article 6(1)(c) GDPR) and Article 13(3) and 13(7) PIPL).
Legitimate Interest: to implement security controls, conduct monitoring in support of corporate oversight, and seeking expert advice (Article 6(1)(f) GDPR).
For Advertising and Marketing:
Contract: to provide information if you or your business is a customer or vendor of Solidigm or you sign up to receive information or attend an event (Article 6(1)(b) GDPR and Article 13(2)).
Legitimate Interest: to provide information if your business is a customer or vendor of Solidigm or potential customer or vendor (Article 6(1)(f) GDPR).
Consent: as needed (Article 6(1)(a) GDPR and Article 13(1) PIPL).
For individuals from China, we may process your PI based on the following applicable lawful bases according to the Personal Information Protection Law:
• your consent;
• where it is necessary to enter into or perform a contract to which you are a party, or for the implementation of human resources management in accordance with the labor rules and regulations formulated in accordance with applicable laws and the collective contract concluded in accordance with applicable laws;
• where it is necessary for the performance of our statutory obligations;
• where it is necessary for the response to a public health emergency or for the protection of the life, health, and property safety of a natural person in an emergency;
• where it is for the purposes of public interest, and the handling of PI is within a reasonable scope;
• where we reasonably process the PI that has been publicly disclosed by you or otherwise disclosed publicly in a lawful manner within a reasonable scope in accordance with the provisions of PIPL; and
• other circumstances prescribed by laws and administrative regulations.
If we process Special Categories of PI, we do so if you give us your explicit consent, the processing is necessary to meet a legal or regulatory obligation, the processing is in connection with the establishment, exercise or defense of our or our client’s legal claims or is otherwise expressly permitted by GDPR. Special Categories of PI includes information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, and data concerning health, sex life, and sexual orientation. Biometric identifiers will only be processed with your consent or if not prohibited by law. For those protected by China’s PIPL, Solidigm will only collect these sensitive personal information types of PI where there is sufficient necessity to do so.
Who Accesses Personal Information
Solidigm works through our affiliates, authorized suppliers, and business partners, to provide some Solidigm Services. Solidigm may share your PI with third parties, including affiliates of Solidigm, for any of the Processing Purposes, as follows:
· To Solidigm and its Affiliates: Communications with Solidigm or its affiliates or representatives through the services provided by us are subject to monitoring and review in accordance with Solidigm’s internal policies and applicable law. Because the Processing Purposes for these services require the input of information, Solidigm may share your PI internally.
· To Business Partners, Contractors, and Data Processors: Solidigm may provide PI to its business partners, data processors, third-party vendors, suppliers, contractors and other service providers, who may use the PI to fulfill requests for Solidigm Services; contact you about orders you placed with Solidigm; or in connection with the performance, operation, and support of Solidigm Services; perform marketing or consulting services; or as otherwise appropriate in connection with a legitimate business need. Vendors also include website hosting, data analysis, IT services, and auditing. Solidigm also may disclose PI to service providers who host or facilitate the delivery of online training, seminars, and webinars; email delivery services, telephonic and online meeting services, and other technology providers; and third parties assisting in the delivery of Solidigm’s marketing materials, technical support services, or other products, services, or other information. Where required, these Business Partners, Contractors, and Data Processors, will be subject to contractual obligations to implement appropriate technical and organizational measures to safeguard your PI, and to process it only as instructed to fulfill any of the Processing Purposes.
· For Website Users, to Third-Party Providers: Solidigm may share PI of website users with third parties who conduct marketing studies and data analytics, including those that provide tools or code to facilitate Solidigm’s review and management of the website services. In addition, certain website services are carried out by third parties, which are noted. These include SmartRecruiters for submission of an application for an employment position, Khoros when participating in a the “community,” TrustArc when exercising your cookie preferences, pr.co when signing up for our news.
· To Regulators, Legal Authorities, and Other Third Parties: This includes entities such as courts and other legal authorities, independent external advisers, and internal compliance and investigation teams, only as necessary to fulfill any of the Processing Purposes.
· To Data Processors: Solidigm will provide PI to diligently selected data processors, only as necessary to fulfill any of the Processing Purposes. These data processors may carry out instructions related to Employee benefit services, human resources compliance services, payroll support services, Employee travel management services, and recruitment or workforce administration.
· To Partners. We may occasionally have relationships with third parties that are not suppliers or vendors but work with Solidigm to offer certain opportunities such as marketing promotions, to enable joint products or research studies, or to facilitate services like message boards, blogs, or other shared platforms. In these cases, additional terms or privacy notices may be provided. For third parties or uses not described in this Policy, we share your information only with a lawful basis to do so.
· To Third Parties for Advertising and Marketing. We may share your information with our third-party company partners to prepare and deliver advertising and marketing content, to provide content services and to enable them to provide you with more personalized ads and to study the effectiveness of our campaigns. Solidigm does not share your PI with non-affiliated third parties for their own advertising or marketing use without your permission.
· For Sales, Mergers & Acquisitions. We may disclose PI as part of a contemplated or actual corporate transaction, such as a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
· For Research and Study. We may disclose PI to collaboration partners, to conduct research to improve our technology, or the use of our technology, in various fields of study and to identify new uses or design new products.
Records Retention
Solidigm will retain your PI no longer than is necessary to carry out any of the Processing Purposes described in this Privacy Policy, or as otherwise required by applicable law and Solidigm procedures. Where a different retention period is required by applicable law, however, Solidigm reserves the right to extend or alter any of its applicable records retention time periods.
Solidigm will permanently delete your PI when no longer necessary for any of the Processing Purposes or as described immediately above. Solidigm will continue to process (including use, disclose, and store), any retained PI consistent with this Privacy Policy.
Measures Designed to Protect the Safety of PI
Solidigm takes the following measures designed to protect the safety of PI:
· Managerial measures: Establishment and implementation of internal management plans, regular training of employees, etc.;
· Technical measures: Management of access rights to PI processing systems, etc., installation of access control system, encryption of personally identifiable information, installation of security program; and
· Physical measures: Control of access to the IT team or data storage room, etc.
Your Choices and Rights Concerning Your PI
Depending on the applicable law and jurisdiction, you may have certain rights regarding the PI you provide to Solidigm. Those rights may differ from state-to-state and country-to-country.
If you are a California resident or if your PI is protected by GDPR or China’s PIPL, then you have the following rights:
· Right of Access/Confirm/Know: You have the right to confirm with Solidigm whether your PI has been processed and, if so, how it was processed. This also includes the right to request access to that PI. Your access includes to the categories of PI processed, the purpose of the processing, and the recipients or categories of recipients.;
· Right to Correction: You may have the right to rectify inaccurate or incomplete PI concerning you and receive confirmation of the correction;
· Right to Delete: You may have the right to have Solidigm erase PI concerning you, outside of Solidigm’s normal records-retention policies subject to certain exceptions;
· Right to Restrict Processing: In limited circumstances, you may have the right to request that Solidigm limit or restrict the processing of your PI. Where Solidigm processes your PI for the Processing Purposes, however, Solidigm has a legitimate interest in processing that PI, which may override your request;
· Right to Object and Rights Concerning Automated Decision Making: Under certain circumstances, you may have the right to object to or complain about, at any time, the processing of your PI, including for allegations of profiling, and Solidigm may be required to no longer process your PI. This could include a request by you for human intervention, in relation to an automated decision that Solidigm made, so that you may seek an explanation of the decisions made and express your view and contest the automated decision; and
· Right to Withdraw Consent: After providing Solidigm with your consent to the use of your PI, you may withdraw it at any time with future effect. Withdrawing consent will not, however, affect the lawfulness of any processing Solidigm conducted prior to your withdrawal, or Solidigm’s processing of your PI under other legal bases.
In addition, you may have further rights based on where you live:
A. California and EEA/UK residents also have the following right:
· Right to Portability: You may have the right to receive your PI, which you have provided to Solidigm, in a structured, commonly used, and machine-readable format; and you also may have the right to transmit that PI to another entity.
B. California residents also have the following rights:
· Rights Related to Sale of PI and Sharing/Targeted Advertising: Solidigm does not sell PI, does not share PI with others for their advertising purposes, and does not use others’ PI to advertise to you.
· Right to Limit the Use and Disclosure of Sensitive PI: The right to tell Solidigm to limit our use and disclosure of your sensitive PI to the use that is necessary for the purpose.
C. Residents of Mainland China also have the following rights:
· Right to Receive a Copy or Transfer: You may have the right to receive a copy of your PI and you may have a right to request Solidigm to transmit that PI to another information handler, meeting regulatory requirements.
Individuals in certain jurisdictions also have the right to lodge a complaint with the competent data protection supervisory authority in the relevant jurisdiction.
Individuals and their legal representatives (such as next of kin or guardian) with one or more of these rights may exercise the rights by clicking here and providing the information requested. Solidigm reserves the right to validate the requestor's identity, including when the request is made by a representative of the data subject. Solidigm also reserves the right to seek additional details to assist in Solidigm’s response and to aid Solidigm in locating the individual’s PI. If Solidigm has a legal right to reject your request, we will provide an explanation for the rejection.
If your jurisdiction is not listed here, then to see the rights your jurisdiction provides, if any, complete the questions on the data subject request form, which you can access by clicking here.
Other Privacy Related Information
Below, you will find additional information you may find important, such as how we communicate changes to this notice, and international compliance.
· International Compliance. Solidigm is a global company with its headquarters in the United States. For Processing Purposes, Solidigm will process and store your PI on systems used by Solidigm in the United States at its headquarters in the United States, as well as other secure locations as necessary. As such, we may transfer your PI between the United States and our affiliates and subsidiaries in other countries. We may also transfer your PI to our third-party service providers, who may be located in a different country than you. We may also transfer your PI to our major data centers for processing in various countries.
When recipients of your PI from Solidigm are located outside of the European Economic Area and United Kingdom (collectively, the “EEA”), and such transfers of PI are subject to a recognized applicable adequacy mechanism for the transfer of PI from a European to the United States, Solidigm uses adequate protections in the form of data transfer agreements. Any transfers of PI to foreign jurisdictions for processing may result in your PI being accessed by the courts, law enforcement, and national security authorities located within those respective jurisdictions.
For PI collected in China, when recipients of your PI from Solidigm are located outside of China, Solidigm will obtain your consent where required by laws, and will comply with other applicable requirements including entering into data transfer agreement with overseas recipients and fulfill relevant government processes, as may be applicable. You have the right to exercise your data subject rights against Solidigm and its affiliates as overseas recipients through the contact information provide in the Section “How to Contact Us.”
To see if you have the right to request an explanation of the appropriate safeguards, contact the Solidigm Privacy Program at DSRequests@Solidigm.com.
· Third Party Sites & Services. This Privacy Policy does not address, and we are not responsible for, the policies and practices of third parties or other organizations that are not operating on Solidigm’s behalf, including policies and practices related to privacy and security, data collection, processing, use, storage, and disclosure. This includes: (a) any third party operating any site or service to which Solidigm Services link – the inclusion of a link with Solidigm Services does not imply endorsement of the linked site or service by us or by our affiliates; or (b) any app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer (such as Facebook, Apple, Google, Microsoft, LinkedIn, etc.) including any PI you disclose to other organizations through or in connection with Solidigm Services or Solidigm’s corporate Social Media Pages.
· Changes to This Privacy Policy. We may change this Privacy Policy from time to time so it accurately reflects our practices, Solidigm Services, and legal requirements. The date at the top of this Policy states when this Privacy Policy was last amended, and we will update this date each time a revision is posted. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy. You should check back regularly to stay informed of our privacy practices.
If any change to our Privacy Policy materially diminishes your rights regarding your PI under applicable law, we will follow the legal requirements of that applicable law. If changes are substantively significant, we will comply with applicable laws with regard to the change, for example by posting a prominent notice of the changes on our website or notifying you by email.
How to Contact Us
To submit a data subject request, click here and provide the information requested. If you have questions or concerns about the Company’s privacy practices or to exercise any rights that your may have that are described in this Notice, you can contact the Company’s Data Protection Officer by emailing DSRequests@Solidigm.com. Requests will be responded to in a timely manner.